Privacy Policy

At Eqinox International Bank, your privacy and trust are at the core of our operations. This Privacy Policy explains how we collect, use, store, and protect your information when you use our banking services, digital platforms, or communicate with us. By using our website or services, you consent to the terms outlined in this policy.

• Personal Data: Full name, date of birth, contact details, and identification numbers.
• Financial Data: Account details, transaction records, and payment history.
• Technical Data: IP address, device ID, browser type, and operating system.
• Communication Data: Records of messages, support requests, and customer service interactions.
• Usage Data: How you interact with our website, app, and online services.

We use your personal and financial data to:

• Verify your identity and manage your bank account.
• Process transactions and deliver requested services.
• Detect and prevent fraud, financial crime, and security breaches.
• Communicate updates, policy changes, and relevant offers.
• Ensure compliance with legal and regulatory obligations.

Eqinox International Bank does not sell your personal information. However, we may share data with:

• Regulatory bodies and law enforcement when required by law.
• Trusted third-party service providers assisting with payment processing, fraud detection, or analytics.
• Affiliates or partners that support our global banking operations.

All third parties are required to maintain the same high level of confidentiality and security we uphold.

We employ advanced security systems including SSL encryption, firewalls, and multi-factor authentication to protect your data. Access to customer data is restricted to authorized personnel under strict confidentiality agreements.

You have the right to:

• Request access to your personal data.
• Correct or update inaccurate information.
• Withdraw consent for data processing at any time.
• Request deletion of your information, subject to legal retention requirements.

To exercise your rights, contact us at support@eqinoxib.com, eqinoxib@gmail.com.

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. The latest version will always be available on this page with an updated revision date.

Continued use of our services after such updates constitutes your acceptance of the revised terms.